Call Center
Every Shift Starts
Right on Schedule.
Move agents across day, night and rotating shifts with automated scheduling and live-tracked shared rides.
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Call center staff commutes, made simple.
Full shift coverage
Reliable rides help agents log in on time, on every shift.
Easy shift rostering
Match routes to rotating agent rosters across every site.
Safer night commutes
Tracked rides give your late-shift agents added peace of mind.
Predictable budgets
Optimized routes keep the cost per agent ride well managed.
Every agent on board, every shift on time.
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A partner built for round-the-clock teams.
Routing automation
Routes adapt to agent demand, shift times and live traffic automatically.
Automated operations
Automate dispatching, demand analysis, fleet and shift-based scheduling.
Customer success
Mobility experts support your call floor around the clock, on every shift.
Analytics dashboard
Monitor live trips, agent data and full ride history from one dashboard.
Contact sales
The Impact on Your Operations.
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Optimized employee transportation through intelligent dispatch and dynamic ride allocation. Average seat utilization rose to 55% and driver punctuality reached 97.97% OTA, improving employee satisfaction while cutting fleet inefficiencies and operating costs.
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55%
Seat Utilization Increase
“Swvl’s transformed our commute planning. Reservation Controls and Dynamic Allocation gave us the visibility and flexibility we needed.”
Ahmed Sabbah
CEO - Telda
CEO - Telda
25%
Seat Utilization Increase
Enhanced workforce transportation operations through dynamic routing and real-time dispatch, reducing missed clock-ins by 16%, improving staff coverage at shift start times, and minimizing service escalations and SLA violations.
16%
Decrease in monthly spend.
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